Quickbooks Desktop 2018 - password doesn't work

[Questor]

Hi All - I have been using DeskTop Premier Accountant 2018 for Pro Bono work and saving the passwords in 1Password.

For some reason the password is now wrong and, when trying to use the password recovery app provided, I can't get past the Post Code which is deemed to be incorrect.

I have the original disk and serial number and product code.

Any ideas or is this Intuit trying to 'convert' me? I already use QBO Plus for my other clients so they're wasting their time..

Thanks in advance

[Andromeda]

Do you have the original password in plain English?

[Questor]

I do, indeed.

***

[Andromeda]

Questor it should be the same for all of the companies. The password is linked to the Licence Number. If all the other entities work then use one of them's password.

[Questor]

One client doesn't need a password, one uses the password saved in 1Password and the problem one does not respond to no password or the saved one in 1Password. I'll try the main contributor on the QBOAZA forum.

Thanks, anyway.

[Andromeda]

I am talking poop. The passwords can be different.

I will send you software to remove the password that is there.

Can you send me your email address?

[Questor]

Good news! angus@valueaddedaccounting.co.za
Thank you!