Can i downgrade from pastel partner v19 to c18

[Lewissangare]

Can i download from pastel v19 to v18.... if so how. Thank you.

[Neville Bailey]

There is no option to do that, using the regular user interface.

However, if you can send me a backup of your V19 company, I could work on the database to allow it to work in V18.

As a matter of interest, why are you wanting to downgrade?

[Lewissangare]

Hi Neville. Actually its 4 databases. We are using v19 and these are Zimbabwean Companies of which a new currency was introduced and need to convert the currency for those 4 databases. Unfortunately the pastel Currency convertor for v19 is not working. I think pastel is aware of it so i want to downgrade to v18 convert using v18 currency convertor and then upgrade after the conversion. Is this charged? If so how much?

[Neville Bailey]

I'm not aware of the function "Currency Converter". Where do you see that in Pastel?

Are you not referring to Currency Revaluation?

[Lewissangare]

Hi Neville.

Check the link below with KB

https://za-kb.sage.com/portal/app/portlets/results/viewsolution.jsp?solutionid=240411070233213&page=1&position=6&q=currency

Regards.. Lewis

[Neville Bailey]

Hi Lewis,

Well, well, I have learnt something new after all my years of consulting - I was unaware of that utility.

Which build of Partner V19 are you using? The latest build is 19.4.4 - perhaps the utility works on a later build?

You can download the latest build from: https://pastelupdate.sagesouthafrica.co.za/

It might be worth checking that out before we go down the path of downgrading, etc.

[Lewissangare]

Hi Neville.

Check the link below with KB

https://za-kb.sage.com/portal/app/portlets/results/viewsolution.jsp?solutionid=240411070233213&page=1&position=6&q=currency

Regards.. Lewis

[Lewissangare]

Thank Neville .. will definately do that and try. Will give a feedback.

[Neville Bailey]

Hi Lewis,

I have just tested the Currency Converter on an entity in my V19 Build 19.4.3 system and it seemed to work perfectly.

[Lewissangare]

The one for V19 works... We are still on 18 as mentioned above and that one doesnt seem to work

[Neville Bailey]

Unfortunately the pastel Currency convertor for v19 is not working. I think pastel is aware of it so i want to downgrade to v18 convert using v18 currency convertor and then upgrade after the conversion.

The one for V19 works... We are still on 18 as mentioned above and that one doesnt seem to work

This is confusing now - which of the two statements above is correct? They seem to contradict each other.