[Question] Pastel Partner Runtime Error 2147217887

[Mullet]

Hi Guys

I have had this before around 4 or 5 years ago and Pastel logged on to repair some incorrect number input I think

Not sure how to repair this. Only happens on the 1 company.

Any helpful ideas?

Thanks in advance

[Neville Bailey]

The error occurs when there is a table with invalid date. This usually occurs when you trying to access the Explorer.

You can disable the Explorer for the user getting the error. You can do so whilst logged on the company with a password that does not give the error and has access to Setup Users and Passwords. To set the user to use Navigator go to Setup…Users / Passwords…Users, select the correct user and untick "Auto Invoke" for Navigator.

[Mullet]

Thanks Neville, but it does it on all users? and only on 1 company. I have tried all the users

[Neville Bailey]

There's a possibility that the database contains an invalid date, which would need to be fixed with a database editor.

Can you send me a backup of the company so that I can have a look at it? Once I have figured out where the problem is, we can make arrangements for me to fix your live database.

[Mullet]

Thanks Neville

Dropbox Link ok for the file?

[Neville Bailey]

Yes, that will be fine.

Please let me know the password as well.

[Mullet]

Sent

Password on the link

Thanks in advance

Regards
Colin

[Neville Bailey]

Hi Colin,

Which version of Pastel are you using?

[Mullet]

Version 14