[Question] Sage software issues

[unqualified accountant]

When posting in 8400/000 cheque pm and I choose S , the supplier box doesn't drop only general journal. On G or S the option is the same. I can't post supplier payments due to this and cannot balance my bank statement

[Neville Bailey]

Go to Setup...Entry Types and then look for the two line items relating to the cashbook for 8400/000.

In the Payments line item go to the column named "Account Access" and make sure that it is set to "GL and Suppliers", and in the Receipts line item set it to "GL and Customers".