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Im have a really dumb blonde moment - please help - My client has paid an invoice on quote - when the invoice was generated, this wasn't captured during lockdown and as a result their statement reflects an unpaid invoice. I want to journal the amount out - do I do a customer journal and will it be a debit or credit ? This was in March 2020 (the payment)
Not sure what accounting software you are using. Normally you would have captured the receipt in your cashbook, against a certain account. Print you cashbook details for March and see where you receipted the funds. Do a cashbook receipt with the same date and reference and a negative amount to reverse the initial entry, the capture it again in March against the customer account, and match it to the invoice.
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