Default email

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  • Toinette
    New Member
    • Jul 2020
    • 1

    #1

    [Question] Default email

    I am struggling to get my Pastel partner v 18 to send emails from my outlook default email address. I have changed the default email in Outlook as suggested in this forum, but Pastel still sends emails from my previous default account.

    Any suggestions on how to fix this?
  • Kevin Smith
    Silver Member

    • Aug 2018
    • 262

    #2
    Create 2 profiles in outlook, one for each mailbox. Make sure your outlook is open in that profile before sending emails from Pastel.
    You can also create the second profile with send mail capabilities only and use that to email out statements/invoices. It does mean you won't have your sent items relating to accounts in your main profile, but replies and future mails can go to your main profile.
    Kevin Smith
    Sage Pastel Support Consultant
    KS Consulting
    www.ksconsulting.co.za

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