Backup error

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  • Michellevn
    New Member
    • Apr 2020
    • 2

    #1

    [Question] Backup error

    Morning Inmates (Sorry I just had to)

    Hope everybody is keeping safe and sane.

    To work at home I had to make backups from our server on an external hard drive and than open the company on my laptop.

    Out of the four companies one gave me a hard time. Build versions are all the same and same version of Pastel.

    When I open my company, I have no information. The last entries are for March 2019.

    How is this possible. Even the data files in the backup has the recent date?

    Any ideas how to fix this?
  • Kevin Smith
    Silver Member

    • Aug 2018
    • 262

    #2
    You have backed up the wrong database. You have selected the BOB2019 database, instead of BOB2020. That really doesn't sound like a Pastel glitch, especially if you have been working in the company for the last year.
    Kevin Smith
    Sage Pastel Support Consultant
    KS Consulting
    www.ksconsulting.co.za

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    • Michellevn
      New Member
      • Apr 2020
      • 2

      #3
      Thank you! I am trying the older backups now

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