[Question] Link installed Pastel help so that F1 will work

[michellepace]

Hello,

This is a Pastel question but I am hoping that someone else has faced this problem and found the work around. Pastel version isntalled: Sage 50c Build 19.2.2 (also known as Pastel version 19). I pushed F1 to bring up the help documentation and got the below message that I need to install the help application. So I went to http://pastelupdate.sagesouthafrica.co.za/#download, closed Pastel, and installed Sage50cHelpFile[1.0.0].exe. I then opened Pastel once again and pushed F1 hoping the relevant help screen would appear. But it was not so, I get the same message as shown above. I have checked add/remove programs and there it is - installed (see attached screenshot).

Question:
Does anyone know how I can "link" the installed pastel help file to pastel so that F1 will work like it should?



As always, thanks in advance.
Michelle

[michellepace]

To add, I have this unchecked and the installed help still does not come up:

[Kevin Smith]

Normally reinstalling the help file and selecting the Pastel19 directory as the install directory clears up the issue.
As a short term solution, browse to Pastel19\Custom\Language and open the ENGPARTNER.chm - at least you can access the help from there.