Sole Access mode not availible (when it is)

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  • michellepace
    Bronze Member

    • Oct 2018
    • 131

    #1

    Sole Access mode not availible (when it is)

    Hi there,

    Version: Pastel Sage 50c

    I am the only one currently in Pastel. Everyone else has Pastel closed down. We have 3 companies. When I log in to one in particular, and attempt to go to for instance Setup > Inventory. I get the error message "Sole Access mode not available". I'm absolutely the only one logged into both Pastel.

    Does anyone know how I fix this? I suspect it's a lock file somewhere... but I have not idea really.

    Thanks
    Michelle
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