[Question] Processing Inventory Journals

[SharleneChetty]

Good Day, my colleague is trying to process inventory journals but when she searches for an item code, selects it and then presses enter or even clicks on enter , the item does not display, it just remains blank. After a few tries she is able to select the item.

Please see below screenshot:



Does anyone know how to fix this. I repaired the Pastel and reset the defaults and settings for her user.

Thanks

[Kevin Smith]

If you have a look at the top of your Inventory Zoom function as per the attached image - you will see it is still loading. You will only be able to click on the item once it has finished loading - that is why it "comes right" after a few tries (ie just give it time).

[SharleneChetty]

Hi Kevin, Thank you so much.