Process Cash Book

[Tonydev]

When I process cash book receipts or payments it always starts with the LAST period date instead of the current period.
Is there any way to change how the date starts up?
Thanks.

[Kevin Smith]

This is because someone has processed in the last period. you need to run a TB for the last period, exclude opening balances, and see what accounts have transactions that need to be reversed/removed. Once that has been completed, (unless you are familiar with PVSW) you will need a support consultants assistance. They will need to confirm the transactions have been reversed correctly, then delete the transactions, and reset the "Period used" flag in the database, to set you back to the current period.

I can assist remotely if required.

[Tonydev]

This is because someone has processed in the last period. you need to run a TB for the last period, exclude opening balances, and see what accounts have transactions that need to be reversed/removed. Once that has been completed, (unless you are familiar with PVSW) you will need a support consultants assistance. They will need to confirm the transactions have been reversed correctly, then delete the transactions, and reset the "Period used" flag in the database, to set you back to the current period.

I can assist remotely if required.

"Thanks. I'll check it outand get back to you."

[Tonydev]

I ran the TB, excluding opening balances, and found the mistake. I've reversed the journal to the correct period.
So now on to the support consultant.
Thanks for all the help.