Hi Hi, please assist. I am working on Pastel 9.3.4. In cash books I am entering in payments received and want to link to clients invoices, but they do not appear in the pop up screen. I checked in match open item and they do appear there as unmatched?
Pastel Cash Book
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My best guess is that those items have already been matched, but are probably still in an open batch. View...Open Batches - confirm that you/another user do not have other open cashbook batches which have had these entries posted already. You may also have 2 payments received for the same customer in your current batch. Once you have matched the invoices in line 1 for that client you wont see when you match the second receipt.
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