[Question] Data Integrity Fix - Pastel v18

[Rondel]

Can someone please help or guide me in the process to fix my data integrity on Pastel v18.
My report shows there is a balance problem on the Supplier Bal / Supplier Control, Account Balances / Transactions and Account Balances / Open Items?
I did the data Integrity check prior our Year end.

[Neville Bailey]

Send me a PM or email and we can make arrangements for a TeamViewer session, so that I can fix the data for you.

[Rondel]

Thank you Neville, I did manage to fix it.

[veeam]

Steps for the fix

Thank you Neville, I did manage to fix it.

Hi Rondel and Neville, my data intergrity report states that there are differences in supplier balances between control account and supplier balances.
Could you please share steps to fix this?

[Neville Bailey]

Hi Rondel and Neville, my data intergrity report states that there are differences in supplier balances between control account and supplier balances.
Could you please share steps to fix this?

Please email me with your company details and we can then make arrangements for me to log on with TeamViewer.

[Rondel]

Hi Mbombela, I have send an email to support@pastel.co.za...lucky for me they replied the same day with a link where you upload your backup and they repair it for free within 24-48 hours and send it back. Or try Neville if you need it urgently.