[Question] pervasive error code 161 pastel partner

[Coolblue]

I have upgraded my server from a windows 8 machine to a windows 10 machine and the other machines are windows 7. All was great for about three weeks, and then all of a sudden started getting error code 161 - i have uninstalled and reinstalled, turned off anti-virus, windows defender, set the UAC settings. but still the error persists. Am using Pastel Partner 12. Has anyone else had this problem and were able to resolve it. Please.

[wernerdp]

Are you running Pervasive PSQL V10 , and do everybody log in with their own pastel on there pc's and the server the main registered pc . then you need Pervasive PSQL V10 Workgroup and run as service . is the 3 cylinders icon in the taskbar green ?

[Coolblue]

Hi, yes they all have V10 running on them and the engines are all running fine. Its like the main machine which is a Windows 10 machine will not keep the licensing. I have to register the pastel first thing and then everything is fine..... but as soon as I restart the main machine and I don't register there is only 1 license it loses the additional licenses

[wernerdp]

Do you have one license with additional users registered for instance 5
When you installed the pastel on the win 10 pc did you tick the block make available for everyone

[Coolblue]

Hi yes I didn't tick make available for everyone but I shared the folder for everyone after the install. It has been working perfectly fine for 3 weeks and then the Windows 10 machine did updates and this error has started since then. I noticed you said to install pervasive as a service I always install it as an application.

"Do you have one license with additional users registered for instance 5 " - Yes we are registered for 5 users on our pastel and have used these since 2014 and now it is suddenly giving problems.

[wernerdp]

Only suggestion I have uninstall every thing , make sure the register folder inside the Pastel/Custom folder is also deleted , maybe run a registry cleaner as well . Restart , Install pervasive first as a service , the workgroup pervasive

[Coolblue]

Ok thank you I will try that. Please may I ask why to install as a Service and not an application. Do I need to uninstall and reinstall as a service on all the workstations

[wernerdp]

I really dont know , I have installed and moved close to 100 Pastel and Payroll for clients , I think it has to to do with Win 10 security , as a service it has more rights and gets loaded faster in the system.

On the workstations you have to register Pastel Again , and have your map network drive on every workstation

[Krono9]

From my past experience this was always relating to a problem with the licence manager. Go to Pervasive License Administrator in start menu and make sure all the pc's and server only have 1 permanent 5 user licence on them.

[Coolblue]

Thank you so much I have always wondered why Windows 10 was a problem with the Pervasive will let you know how I get on