Sage Xpress Startup v17

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  • MOHJOE
    New Member
    • Mar 2018
    • 4

    #1

    Sage Xpress Startup v17

    Hi there everyone, i'm new to this forum, i'm needing help with xpress startup, i've changed the decimal options more than twice, now it's not allowing me to change it anymore
  • Neville Bailey
    Diamond Member

    • Nov 2010
    • 2786

    #2
    The system will allow you to increase the number of decimal places but, if you have subsequent transaction activity, you cannot decrease the number of decimal places.
    Neville Bailey - Sage Pastel Accounting Consultant
    www.accountingsoftwaresupport.co.za
    neville@accountingsoftwaresupport.co.za
    IronTree Online Solutions

    "Give every person more in use value than you take from them in cash value."
    WALLACE WATTLES (1860-1911)

    Comment

    • MOHJOE
      New Member
      • Mar 2018
      • 4

      #3
      thanks for replying neville, so i have to post open batches before i can change decimal again ?

      Comment

      • Neville Bailey
        Diamond Member

        • Nov 2010
        • 2786

        #4
        Originally posted by MOHJOE
        thanks for replying neville, so i have to post open batches before i can change decimal again ?
        No, it is not possible to decrease the number of decimal places once you have processed transactions.
        Neville Bailey - Sage Pastel Accounting Consultant
        www.accountingsoftwaresupport.co.za
        neville@accountingsoftwaresupport.co.za
        IronTree Online Solutions

        "Give every person more in use value than you take from them in cash value."
        WALLACE WATTLES (1860-1911)

        Comment

        • MOHJOE
          New Member
          • Mar 2018
          • 4

          #5
          thanks, isn't there a way by editing the sql database, we've called pastel, they said a consultant must come out and do it

          Comment

          • Neville Bailey
            Diamond Member

            • Nov 2010
            • 2786

            #6
            Yes, I could edit the database, but there is a possibility of rounding differences developing as a result.

            Please email me directly with your business details, so that I can open an account for you and set up a TeamViewer session.
            Neville Bailey - Sage Pastel Accounting Consultant
            www.accountingsoftwaresupport.co.za
            neville@accountingsoftwaresupport.co.za
            IronTree Online Solutions

            "Give every person more in use value than you take from them in cash value."
            WALLACE WATTLES (1860-1911)

            Comment

            • MOHJOE
              New Member
              • Mar 2018
              • 4

              #7
              what would the costs be ?, i'll inform the manager

              thank you

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