Customer Statements - Pastel Xpress V11

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  • FountainHillGH
    Email problem
    • Dec 2017
    • 2

    #1

    Customer Statements - Pastel Xpress V11

    I run a guesthouse that uses a reservation/property management system not integrated into Pastel. Instead of recapturing each individual invoice generated by the reservation system to Pastel Xpress V11 (yes... I know its old and outdated, but it works for us!), I have generated a CSV file from the reservation system and imported it through a sales journal to create the guest "invoices" on Pastel. All payments from guests are then allocated against these "invoices" through the various cashbooks.

    My problem is for year end when I need to generate an "outstanding customers" report/statement. It seems that if I have used the sales journal function, the "invoices" I have created do not pull through to the "invoices due" report and I would have to manually reconcile on a customer statement.

    Does anyone have any suggestions as to how I can generate a list of outstanding customer invoices on Pastel to reconcile with our reservation system?
  • Neville Bailey
    Diamond Member

    • Nov 2010
    • 2786

    #2
    If you have set up your customer accounts for Open Item processing, rather than as Balance Forward processing, you could run an Age Analysis report, with the "Print Transactions" and "Show OI Unmatched Only" options ticked.
    Neville Bailey - Sage Pastel Accounting Consultant
    www.accountingsoftwaresupport.co.za
    neville@accountingsoftwaresupport.co.za
    IronTree Online Solutions

    "Give every person more in use value than you take from them in cash value."
    WALLACE WATTLES (1860-1911)

    Comment

    • FountainHillGH
      Email problem
      • Dec 2017
      • 2

      #3
      Neville, you are a legend. Thank you so much!!!

      Comment

      • Neville Bailey
        Diamond Member

        • Nov 2010
        • 2786

        #4
        Originally posted by FountainHillGH
        Neville, you are a legend. Thank you so much!!!
        You're welcome!

        Now read my post here, and do something about your old version of Pastel!
        Neville Bailey - Sage Pastel Accounting Consultant
        www.accountingsoftwaresupport.co.za
        neville@accountingsoftwaresupport.co.za
        IronTree Online Solutions

        "Give every person more in use value than you take from them in cash value."
        WALLACE WATTLES (1860-1911)

        Comment

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