pastel failed to update to the new year

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  • unqualified accountant
    New Member
    • Mar 2015
    • 9

    #1

    [Question] pastel failed to update to the new year

    hi members

    lost in last year, that's how I feel right now.

    my start up express has not updated to the new year after updating the last period and updating year end.
    period 1 should be 01/03/17 instead its 01/03/16.

    I think its got gordhan fever virus, like myself after the rand took a dive.

    please help
  • Mike C
    Diamond Member

    • Apr 2012
    • 2892

    #2
    Perhaps a silly question ... but did you create a new company and perhaps update in the new company?
    No act of kindness, no matter how small, is ever wasted. - Aesop "The Lion and the Mouse"

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    • unqualified accountant
      New Member
      • Mar 2015
      • 9

      #3
      Updated the old company and its opening the old company, just the dates have me going bonkers.

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      • Mike C
        Diamond Member

        • Apr 2012
        • 2892

        #4
        Perhaps I wasn't too clear. When you roll over, Pastel asks if you want to create a "Copy Company" and asks if you want to run the Year End in the Copy Company.

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        If you have ticked that little box at the bottom, then the "Copy Company" becomes your current updated working company with the new dates.
        No act of kindness, no matter how small, is ever wasted. - Aesop "The Lion and the Mouse"

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        • unqualified accountant
          New Member
          • Mar 2015
          • 9

          #5
          Originally posted by Mike C
          Perhaps I wasn't too clear. When you roll over, Pastel asks if you want to create a "Copy Company" and asks if you want to run the Year End in the Copy Company.

          [ATTACH=CONFIG]6702[/ATTACH]

          If you have ticked that little box at the bottom, then the "Copy Company" becomes your current updated working company with the new dates.
          hi mike

          thank you for your assistance.

          nah, I don't think I ticked copy company. almost certain.

          can I bring it over to you to rectify, maybe next week.

          regards
          unqualified accountany

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