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I'm having a problem with my statements. I have just added another company to my Pastel 14. I did receipting for payments that were received over a period of 3 months. But for each payment I entered the date it was received on and the amount. Now on the statement the payments reflect as 1 payment (the sum of the 3 month's payment) under 1 date. How do I fix this? I want the payments to reflect as I had entered them.
You probably used the same reference for all the receipts, which is why the statement is consolidating them into a single entry with that reference.
In order to rectify the situation, you will need to reverse the receipts and then re-enter the receipts with unique references.
To reverse the receipts, capture them exactly as you did originally, using the same dates (and the same common reference), but insert a minus sign in front of the amount.
Then capture the receipts again, without the minus sign, making sure each receipt has a unique reference.
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