Pastel Xpress V14 - Negative balance on Cashbook

[Sheena]

Hi,

A friend of mine is trying to recon her December cashbook. She noticed a consolidated entry which does not appear on her bank statement so she recaptured the transaction with a minus sign infront for the difference in amount that appears on her bank statement and on the recon list.

Now she is sitting with a negative balance in her cash book.

Also she ticks off all transactions on her recon versus her bank statement but her cashbook still does not want to balance as there is an opening balance as at 01/12/16.

Please help as I told her i would post her problem on the forum for assistance.

[Mike C]

Hi Sheena - if the opening balance for 01/12/16 does not match up with the Bank Statement as at end November, then the problem has happened at a date before then.

Even though she may have reconciled last month, an entry into the wrong period when she was entering data for December may have thrown out the earlier balance.

[Sheena]

Thanks Mike.

It seems that there has been some discrepancies on the cash book since August.

I explained to her there is nothing much she can do at this stage, rather wait to start afresh in the new financial year.