invoices not appearing on my ledger

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  • HORACK
    New Member
    • Apr 2016
    • 8

    #1

    [Question] invoices not appearing on my ledger

    hi everyone.

    please assist me, all the invoices i captured this month are not appearing on my ledger.
    but when i search for the invoice...i can find it.

    where could these invoices be
  • Mike C
    Diamond Member

    • Apr 2012
    • 2891

    #2
    Hi Horack. What accounting program are you using? Is this the first time it has happened?
    No act of kindness, no matter how small, is ever wasted. - Aesop "The Lion and the Mouse"

    Comment

    • HORACK
      New Member
      • Apr 2016
      • 8

      #3
      Hello Mike

      I am using Sage Pastel and this is the first time this happened

      Comment

      • Mike C
        Diamond Member

        • Apr 2012
        • 2891

        #4
        Have you run the Data Integrity check under the "File" option?
        No act of kindness, no matter how small, is ever wasted. - Aesop "The Lion and the Mouse"

        Comment

        • Neville Bailey
          Diamond Member

          • Nov 2010
          • 2786

          #5
          invoices not appearing on my ledger

          Run a detailed ledger report for one of the customer accounts, for periods 1 to 12/13, and see if the invoices appear there. There is a possibility that the invoices were captured "date out of period", i.e. the correct date was used, but the incorrect period was used.
          Neville Bailey - Sage Pastel Accounting Consultant
          www.accountingsoftwaresupport.co.za
          neville@accountingsoftwaresupport.co.za
          IronTree Online Solutions

          "Give every person more in use value than you take from them in cash value."
          WALLACE WATTLES (1860-1911)

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          • HORACK
            New Member
            • Apr 2016
            • 8

            #6
            no, i never do that

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            • HORACK
              New Member
              • Apr 2016
              • 8

              #7
              Hi Neville

              i tried that , but it is not there .
              i checked the period when i pull out my daily tax summary, it all shows period 11

              Comment

              • Mike C
                Diamond Member

                • Apr 2012
                • 2891

                #8
                Originally posted by HORACK
                no, i never do that
                Hi Horack. Run the data integrity check and see if it gives you an error. If so, then Neville will be the person to help you as he has specialised software for the job.
                No act of kindness, no matter how small, is ever wasted. - Aesop "The Lion and the Mouse"

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