Imbalance on Pastel Trial balance

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  • Dissel
    Junior Member
    • Nov 2011
    • 23

    #1

    [Question] Imbalance on Pastel Trial balance

    Is it possible to correct an imbalance on Pastel trial balance? The error was caused by a batch not posting the consolidated side of a cash book payment entry. I have done a data integrity check which highlights the error but I can't find a way to correct it. Unfortunately Pastel only keeps the latest backup and my client's Iron Tree (?) was malfunctioning so the backup of the last clean data is lost.
  • Neville Bailey
    Diamond Member

    • Nov 2010
    • 2786

    #2
    Hi Dissel,

    I have database editing software that I can use to fix the imbalance for you. If you have TeamViewer, I can log on remotely to do it.

    Send me an email if you would like me to assist you.
    Neville Bailey - Sage Pastel Accounting Consultant
    www.accountingsoftwaresupport.co.za
    neville@accountingsoftwaresupport.co.za
    IronTree Online Solutions

    "Give every person more in use value than you take from them in cash value."
    WALLACE WATTLES (1860-1911)

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    • Dissel
      Junior Member
      • Nov 2011
      • 23

      #3
      Thanks, Neville.
      I have notified my client and will follow up tomorrow.

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