Supervisor Password

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  • VONNIE010
    New Member
    • May 2013
    • 7

    #1

    Supervisor Password

    Thank you for every ones help fixing the mess of the Cashbook. I need to do Year End and need to make changes it however asks me for a supervisor's password. No one knows what it is and the lady that worked with it passed away last year so this is a problem. Is there some way I can fix this. I also need to create users and because of the supervisors password I can not do that. Thanks once again for helping me.

    Veronica
  • VONNIE010
    New Member
    • May 2013
    • 7

    #2
    I also need urgent help please please I have a Invoice that will not update I tried deleting it and still it wont update. Please can you help me

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    • Neville Bailey
      Diamond Member

      • Nov 2010
      • 2786

      #3
      Originally posted by VONNIE010
      Thank you for every ones help fixing the mess of the Cashbook. I need to do Year End and need to make changes it however asks me for a supervisor's password. No one knows what it is and the lady that worked with it passed away last year so this is a problem. Is there some way I can fix this. I also need to create users and because of the supervisors password I can not do that. Thanks once again for helping me.

      Veronica
      Hi Veronica,

      I have ways of cracking Pastel passwords if you are running a version of Pastel prior to V14. If you are running a pre-V14 version of Pastel, please send me a backup of the company and I will let you know what the password is.
      Neville Bailey - Sage Pastel Accounting Consultant
      www.accountingsoftwaresupport.co.za
      neville@accountingsoftwaresupport.co.za
      IronTree Online Solutions

      "Give every person more in use value than you take from them in cash value."
      WALLACE WATTLES (1860-1911)

      Comment

      • Pumlani
        New Member
        • Apr 2017
        • 1

        #4
        Originally posted by Neville Bailey
        Hi Veronica,

        I have ways of cracking Pastel passwords if you are running a version of Pastel prior to V14. If you are running a pre-V14 version of Pastel, please send me a backup of the company and I will let you know what the password is.

        In addition to cracking pre-version 14 password I also know how to reset the password for version 14 and 17.

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