Cannot open companies in Pastel Xpress V11 after windows 10 update

[Bertievn]

Did upgrade to Windows 10 from Windows 7 and Pastel Xpress V11 worked prefectly.
Windows update installed Windows 10 update and now unable to open companies as message displayed that companies were deleted and to open companies by adding company.
Open company shows add company and locate server but unable to open when you click on company name.
Did restore to previous window restore point but still unable to open
When opening pastel you get a message Registration , error 2147221503 .The application is not valid.Please specify correct application path. Registration cannot continue.
Help and guidance would be appreciated
Thanks and Regards
Bertie

[grantday]

Did you find a solution to this?

[Bertievn]

No , reformat and re-load windows 7 and then update to windows 10 and all is working well except not doing new windows 10 updates scared will have same problem again

[grantday]

I managed to sort it out, a permissions issue. Took me a couple of hours to figure it out. By the way you can go straight to Win10 depending on your installer. You just use your Win7 key when it asks for licensing info.
How's this for a deal, you upgrade to the latest Windows and I'll fix it if it stops working.

[Bertievn]

Hi Grant
Need your assistance please, upgraded to latest Windows 10 and cannot load companies again in Pastel
If you don't mind explain to me to get pass permission issue, perhaps send pm
Thanks you
Bertie

[Bertievn]

Hi Grant Came right both Express v11 and Express 2009 running on windows 10 with latest feature update. Not sure what i all did but UAC and user permissions changed and run compatible with windows 7

[grantday]

Great stuff!

[jlc2]

Bertie could you fix your problem. I have the same. I contacted Pastel. Bought my programme....but never updated as they put it. only do statements and cashbook for my bookkeeper. I now according to pastel have to pay an outstanding amount of R2499 just to click on my behalf and open my program....I also have 2 companies and one must deleted. I have some work that is not yet updated and don't want to loose this years input..... oeps will you or someone be able to assit>
friendly regards
Lynette

[Bertievn]

Hi Lynette
Yes my problem is fixed
Give me some time will compile what i did and send to you

[AngLin]

Hi Lynette

Did you ever manage to sort out this problem. I tried to update my registration this morning and now I can't open any of my companies.

Thanks
Angela

[luzanelegrange]

hi Bertie
please can you send me above mentioned too, as im struggling - i have run the updates and now Pastel cannot load my companies or server after the updates?
thanks
luzane

[Neville Bailey]

Here is the solution:

Close Pastel, then browse to your Pastel folder and right click on the executable file that launches Pastel, e.g. Partner.exe or Xpress.exe, and select Properties.

Open the Compatibility tab and tick the box named "Run this program as an administrator", and then click on OK.

Open Pastel and go to Manage Companies, and click on Locate Server, and browse to the Custom folder (found under your Pastel folder on the main Pastel computer) and click on the Registration folder and click on OK.

The companies should then display.

[luzanelegrange]

Here is the solution:

Close Pastel, then browse to your Pastel folder and right click on the executable file that launches Pastel, e.g. Partner.exe or Xpress.exe, and select Properties.

Open the Compatibility tab and tick the box named "Run this program as an administrator", and then click on OK.

Open Pastel and go to Manage Companies, and click on Locate Server, and browse to the Custom folder (found under your Pastel folder on the main Pastel computer) and click on the Registration folder and click on OK.

The companies should then display.

"Thanks Neville I did that and got the server but now if I want to add my companies again it keeps telling me: Your registration only allows 2 companies you have exceeded" but i just want to add the existing ones and add my backups please help as the Pastel People are NOT as helpful

[Neville Bailey]

You have the Xpress Startup package, which only allows you to add two companies, which you have previously done.

After adding the server, do you see your two companies listed, but with a red cross over them? If so, then highlight the first one and then select Activate Company (not Add Company), and repeat for the second company.

If you don't see the companies listed at all, then your package needs to be reset to allow you to add them again.

Send me an email or PM if you would like to arrange a TeamViewer session with me.

[mikesd]

Hi All
I am having the same problem. My comp gives the following message: -2147220503 The Application is not valid. Please specify the correct Application Path. Registration checking cannot continue.
If I go into pastel and try locate server it I get it in custom reg file, and all my companies are shown but i cant go further, if i close the server is gone again.

Please help

Mike