TB does not balance on Pastel Partner

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • PamM
    New Member
    • Sep 2015
    • 1

    #1

    [Question] TB does not balance on Pastel Partner

    Hi there

    I require some help on the following.
    My TB does not balance. After running the data integrity check, I noticed that the difference comes from one of my cashbooks.

    I mistakenly rolled over into the new period without doing the bank recon for this specific cashbook.
    I have changed the period increment back to the previous period and performed the bank recon, however when I run the TB, I still receive a variance which amounts to value of my payments.
    The cashbook balance on the TB is correct and matches the bank statement 100%.

    Any suggestions on how to correct will be much appreciated.
  • Neville Bailey
    Diamond Member

    • Nov 2010
    • 2786

    #2
    Hi PamM,

    Your database requires a data fix, which I can do for you remotely via TeamViewer.

    If you would like me to assist, drop me an email or PM me and we can take it from there.
    Neville Bailey - Sage Pastel Accounting Consultant
    www.accountingsoftwaresupport.co.za
    neville@accountingsoftwaresupport.co.za
    IronTree Online Solutions

    "Give every person more in use value than you take from them in cash value."
    WALLACE WATTLES (1860-1911)

    Comment

    Working...