[Question] Unreconciling a receipt once you have done a bank recon and updated it

[Hayley Gigg]

Morning,

One of my clients bank recon is out due to putting two receipts into her cashbook and reconciling them without using the proper procedures or else I think she would have picked it up. How do you un-reconcile an item that has been reconciled on the bank statement in order to reverse it?

Regards

Hayley

[Mike C]

Hi Hayley - If you client is using Pastel Accounting, then re-enter the receipt in the Cash Book exactly as before (same details, referenct etc) but put a minus in front of the figure this time. Then do a reconciliation. This should rectify the mistake.

[Hayley Gigg]

Unreconciling

Thanks Mike,

We have done that and it then puts out the cashbook balance. The recon says that she has recon too many items in the cashbook the bank.

Regards

Hayley

[Mike C]

I found this in the help section. Could it be part of your problem?

The system performs the reconciliation process in memory, which limits number of unique lines to 4000. If you have more lines than this, the system displays MEM in the status bar. You have the following choices:
You can reconcile as many items as you can, ignoring items that you cannot match, since these may not have read into memory yet. Once you reconcile a number of items, load the reconciliation again. This will include more of the unreconciled items. Repeat this procedure as many times as you need to.
If you are starting to reconcile some time after you start using the system, use the Reconcile / Unreconcile function to reconcile items globally up until a recent period.