Pastel V12 Automation Error

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  • marchant
    Email problem
    • May 2012
    • 17

    #1

    Pastel V12 Automation Error

    Hi All,

    I got an error which Pastel can't even fix. When opening Pastel v12, I get the following error: Runtime Error -2147024894 (80070002) Automation Error The System cannot find the specified file.

    Running Windows 8.1 x64

    I also ensure that .net 3.5 is installed through DISM.

    Has anyone stumbled across this one?
  • Neville Bailey
    Diamond Member

    • Nov 2010
    • 2786

    #2
    I don't have an answer offhand for that error message.

    This is what I would do:

    - Uninstall Pastel
    - Clear any references to Pastel in the registry
    - Rename the Pastel12 folder to Pastel12_old
    - Reinstall Pastel

    Let me know what the outcome is after that?
    Neville Bailey - Sage Pastel Accounting Consultant
    www.accountingsoftwaresupport.co.za
    neville@accountingsoftwaresupport.co.za
    IronTree Online Solutions

    "Give every person more in use value than you take from them in cash value."
    WALLACE WATTLES (1860-1911)

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    • marchant
      Email problem
      • May 2012
      • 17

      #3
      Hi Neville,

      Thanks for the response.

      I have already done that , usually one of the first things I do when experiencing issues with Pastel, especially V12.

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