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I assume that you have set up a cashbook journal for both the Call Account and the Main Bank Account?
If so, then you first need to create a Transfer Account in the Balance Sheet.
Go to the Cashbook Payments journal for the Call Account and allocate the transfer to the Transfer Account. Then go to the Cashbook Receipts journal for the Main Bank Account and allocate the transfer to the Transfer Account. The Transfer Account will then be cleared to zero and the correct entries will be in both cashbooks.
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