[Question] sage pastel partner v. 12

[Amit Mehta]

I have been using sage pastel partner v.12. We had cash banked to a bank account. We posted the ebtry. The entry is correctly reflected in the cashbook acount for bank and cash in hand. However, the entry is not picked in the bank reconciliation. The difference is the amount of that entry. Any solutions for this???

[Neville Bailey]

How exactly did you post the entry? In other words, what journal did you use?