Pastel Tax Report

[Mike C]

Here's an interesting one!

I do monthly VAT returns. The Tax Report has been fine every month and I always do a manual calculation as well to double-check.

I did the year-end roll over in the middle of March.

Now when I do the Tax Report it seems to be "stuck" on the figures I did at roll-over. In other words, it does not "see" any of the March entries after year-end.

I have done a data integrity check as well as "Rebuilt Tax Period and Date" - I get no error reports, and the problem is not rectified.

I have re-opened the Tax period for Feb and re-run it ... it is correct.

I close the Feb Tax period again - and the same "fault" occurs.

If I close the March Period and do an April Tax Report, however - it seems to correct itself again.

Any one else experienced anything like this?

Any suggestions Neville?

[Neville Bailey]

Hi Mike,

I have seen similar situations with bi-monthly VAT periods, in which only one of the two months reflects on the Tax Type report.

The fix for those situations has been to go to Change...Reopen Tax Period/Clear Tax Manager Settings, and then to rerun the Tax Manager set up.

Perhaps this will work for you?

[Mike C]

Neville you are a whizz-kid! It worked like a charm.

Thanks so much.

[TriciaG]

Hi

My current Pastel Tax Period is Feb/Mar 2015. However, when I want to view the Pastel Tax Type Report it refers to the current period being 01/02/2014 - 01/03/2014!!
Why would that be? My Change ... Reopen Tax Period / Clear Tax Manager Settings is greyed out and inactive. How do I change the current Tax Period to the correct period?

[Mike C]

Hi TriciaG. Have you not opened last year's company by mistake?

[TriciaG]

Hi TriciaG. Have you not opened last year's company by mistake?

No - I am currently working in a new pastel company for the 2015/2016 Tax Year having taken on the closing balances as prior year journals as at 28 Feb 2015. I have closed all other VAT periods for the previous year as prompted. Even having done that the option is still not available.

[Mike C]

That is very strange. It think that this is one for our resident expert - Neville Bailey.

[Neville Bailey]

My Change ... Reopen Tax Period / Clear Tax Manager Settings is greyed out and inactive. How do I change the current Tax Period to the correct period?

Do you have supervisor access rights to the company?