Unable to file E@syfile EMP501 - Pre Submission Report incomprehensible!

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  • JLC
    Junior Member
    • Aug 2012
    • 20

    #1

    [Question] Unable to file E@syfile EMP501 - Pre Submission Report incomprehensible!

    I have filled in my recon and now can't file it; the "pre submission validation report is copied - the Box No. of our business looks correct to me and no code 3218 is used on the certificates.

    Help please!!

    ================================================== =======================
    Pre-Submission Validation Report
    ================================================== =======================
    STATUS FAILED
    ================================================== =======================
    LINE NUMBER: 0
    STATUS:
    Employer Postal Private Bag/PO Box/Other PO not supplied

    LINE NUMBER: 0
    STATUS:
    7090734973201402000000S0000008 CROOK : Cannot have value for codes 3221, 3222, 3223, 3229, 3247, 3249, 3250, 3251, 3280, 3253, 3254, 3262, 3255, 3256, 3257, 3258, 3259, 3260, 3261, 3279 if 3218 is specified

    ================================================== =======================
    Attached Files
  • Dave A
    Site Caretaker

    • May 2006
    • 22806

    #2
    Originally posted by JLC
    STATUS:
    Employer Postal Private Bag/PO Box/Other PO not supplied
    I hit this one with last year's interim submission.

    E@syfile has added some mandatory fields to the employer information area, and as usual we're supposed to be psychic.
    Worse still, some of the settings are a bit anal and unintuitive.

    Go to EMPLOYER ADMIN > View/Edit/Change
    Go to the Edit Employer section
    Go to Employer Address and Phone Information

    and complete / update any missing data.
    There will be missing data - just can't remember exactly what it was (I think it's the postal address data now that I think about it)

    What I do recall is the postal address section has a few curve balls, and I include a snapshot of the one section to demonstrate (in my instance) what you need in there for an ordinary post office box.

    Click image for larger version

Name:	postal-address.JPG
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ID:	262915

    If you leave those postal agency fields blank and don't have those N/A entries exactly like shown above, validation fails.


    UPDATE: With the E@syfile update for the period 201402, the postal agency fields need to be left blank if the postal address is a P.O. Box.

    All this is hidden in the latest manual on E@syfile, but of course for those of us who have been using it for a while... well, who among us struggling entrepreneurs always downloads the latest manual and peruses all the pages looking for changes from previous versions
    Last edited by Dave A; 24-May-14, 04:07 PM. Reason: update
    Participation is voluntary.

    Alcocks Electrical Services | Alcocks Pest Control & Entomological Services | Alcocks Hygiene Services

    Comment

    • Mike C
      Diamond Member

      • Apr 2012
      • 2892

      #3
      And you must click the little circle that indicates that it is a PO Box or a Private Bag.
      No act of kindness, no matter how small, is ever wasted. - Aesop "The Lion and the Mouse"

      Comment

      • Dave A
        Site Caretaker

        • May 2006
        • 22806

        #4
        Originally posted by JLC
        and no code 3218 is used on the certificates.
        I've had a look at this issue and the code range relates to structured address data.

        Click image for larger version

Name:	structured-address.JPG
Views:	1
Size:	95.6 KB
ID:	262919

        Did you import data from a payroll package, perhaps?
        Participation is voluntary.

        Alcocks Electrical Services | Alcocks Pest Control & Entomological Services | Alcocks Hygiene Services

        Comment

        • Bertievn
          Full Member

          • Apr 2012
          • 74

          #5
          Originally posted by JLC
          I have filled in my recon and now can't file it; the "pre submission validation report is copied - the Box No. of our business looks correct to me and no code 3218 is used on the certificates.

          Help please!!

          ================================================== =======================
          Pre-Submission Validation Report
          ================================================== =======================
          STATUS FAILED
          ================================================== =======================
          LINE NUMBER: 0
          STATUS:
          Employer Postal Private Bag/PO Box/Other PO not supplied

          LINE NUMBER: 0
          STATUS:
          7090734973201402000000S0000008 CROOK : Cannot have value for codes 3221, 3222, 3223, 3229, 3247, 3249, 3250, 3251, 3280, 3253, 3254, 3262, 3255, 3256, 3257, 3258, 3259, 3260, 3261, 3279 if 3218 is specified

          ================================================== =======================
          Had the same problem
          Please check your employees information and if you got a tick that postal address is the same as residential , uncheck and complete correct postal address

          Comment

          • JLC
            Junior Member
            • Aug 2012
            • 20

            #6
            Thanks so much - I updated the P O address with " n/a" rather than leaving it leaving it blank and that problem has been solved! Still struggling with the code ref though.

            Comment

            • JLC
              Junior Member
              • Aug 2012
              • 20

              #7
              Hi Dave - the data was manually imported but this morning I went through the employer information, not changing anything, and then attempted to submit the EMP5 and it worked!

              Thanks for your post.

              Comment

              • Dave A
                Site Caretaker

                • May 2006
                • 22806

                #8
                Just chuffed to hear you came right, JLC. It gives me hope for the rest of us who still have to get going with this year's EMP501 return
                No doubt lots of us are going to face similar challenges this year.
                Participation is voluntary.

                Alcocks Electrical Services | Alcocks Pest Control & Entomological Services | Alcocks Hygiene Services

                Comment

                • Bertievn
                  Full Member

                  • Apr 2012
                  • 74

                  #9
                  Originally posted by JLC
                  Thanks so much - I updated the P O address with " n/a" rather than leaving it leaving it blank and that problem has been solved! Still struggling with the code ref though.
                  For codes download file from SARS explaining reconciliation validation

                  File SARS PAYE BRS PAYE Employer Reconciliation

                  Comment

                  • LizzieLouw
                    Email problem
                    • Nov 2013
                    • 2

                    #10
                    Please help me as well , I cant get my report to pass.

                    Hi , I have change to address but I have one last error and I cant work it out.

                    WARNING: Potential Penalty ; RPH Values for Codes 3263 and/or 3026 required.

                    I would really appreciate any help on this.

                    Thank You






                    Originally posted by Dave A
                    I hit this one with last year's interim submission.

                    E@syfile has added some mandatory fields to the employer information area, and as usual we're supposed to be psychic.
                    Worse still, some of the settings are a bit anal and unintuitive.

                    Go to EMPLOYER ADMIN > View/Edit/Change
                    Go to the Edit Employer section
                    Go to Employer Address and Phone Information

                    and complete / update any missing data.
                    There will be missing data - just can't remember exactly what it was (I think it's the postal address data now that I think about it)

                    What I do recall is the postal address section has a few curve balls, and I include a snapshot of the one section to demonstrate (in my instance) what you need in there for an ordinary post office box.

                    [ATTACH=CONFIG]4593[/ATTACH]

                    If you leave those postal agency fields blank and don't have those N/A entries exactly like shown above, validation fails.

                    All this is hidden in the latest manual on E@syfile, but of course for those of us who have been using it for a while... well, who among us struggling entrepreneurs always downloads the latest manual and peruses all the pages looking for changes from previous versions

                    Comment

                    • Bronwyn P
                      Email problem
                      • May 2014
                      • 22

                      #11
                      I'm having the same issue and 2 more.....I've changed to N/A in those blocks as I remembered this issue from the Bi-Annual submission last year - still not passing and won't let me submit. I also have 2 employees whose tax registration shows as pending from yesterday already! I try and synchronise and it keeps saying 0 registrations to sync So frustrating!! I even tried re-registering them but of course tells me 'IT Reg already done, please synchronise for result'
                      My other problem is the EMP501 is showing as a 'Due by you' the same figure as the ETI - I did add the ETI in the next page but it doesn't change on the actual EMP501 - Surely I cannot add the source code 4118 on the 3 employees tax certificate for which we received the incentive, as they earn below the tax threshold and do not pay PAYE? I also import tax certificates straight from Pastel Payroll so shouldn't this then be automatically done? (I mean the tax source code if needed)
                      Any ideas please??

                      Comment

                      • Bronwyn P
                        Email problem
                        • May 2014
                        • 22

                        #12
                        Seems N/A is does not have to filled in....I left those fields blank and managed to submit with only the 2 employee tax numbers left out as it still tells me there's nothing to synchronise

                        Comment

                        • Dave A
                          Site Caretaker

                          • May 2006
                          • 22806

                          #13
                          Originally posted by Bronwyn P
                          Seems N/A is does not have to filled in....
                          Yep. Found that out myself with the 201402 period return too.

                          Thinking about it, I had better put a note to this effect in my earlier post.

                          Originally posted by Bronwyn P
                          My other problem is the EMP501 is showing as a 'Due by you' the same figure as the ETI - I did add the ETI in the next page but it doesn't change on the actual EMP501
                          As far as I can tell that's the right way to do it, so that shouldn't be a problem.

                          I did the same thing and shared the same concern as you, so I took the trouble to view the pdf copy of the EMP501 before submitting. The ETI data captured reflects on the last page of the EMP501 pdf, so I trust all is well.
                          Participation is voluntary.

                          Alcocks Electrical Services | Alcocks Pest Control & Entomological Services | Alcocks Hygiene Services

                          Comment

                          • Bronwyn P
                            Email problem
                            • May 2014
                            • 22

                            #14
                            Thanks Dave...also trusting all is well

                            Comment

                            • Bertievn
                              Full Member

                              • Apr 2012
                              • 74

                              #15
                              Originally posted by LizzieLouw
                              Hi , I have change to address but I have one last error and I cant work it out.

                              WARNING: Potential Penalty ; RPH Values for Codes 3263 and/or 3026 required.

                              I would really appreciate any help on this.

                              Thank You
                              If you did not come right yet herewith what the codes mean
                              Employee SIC7 Code
                              3263
                              N5
                              AN5
                              The Standard Industry Classification Code in which the employees mainly work.
                               Mandatory
                               Standard Industry Codes (SIC7) are available on www.statssa.gov.za
                               Use the 5-digit sub-class
                               Only numeric values are allowed

                              3026
                              Employment Tax Incentive (ETI)
                              4118
                              N11.2
                              The sum of the ETI amounts calculated (theoretical amounts) for the employee during the year of assessment in accordance with section 7 of the ETI Act.
                               Mandatory if Code 3026 is marked with an X.
                               Value cannot be a negative
                               Decimal digits are mandatory even if the decimal value is zero
                               Must be decimal point (comma invalid)
                               May not be completed for Nature of Person N
                              Note: Must not be displayed on the certificate that will be issued to the employee
                              There is more on file for 3026

                              or else download the following file from SARS , too large to attach
                              SARS PAYE BRS PAYE Employer Reconciliation

                              Comment

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