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You would find the shipping Industry to be very very different, I dont think small purchase such as from Game would warrant the unnecessary additional paper-work, as I mentioned previously there must be good reason for a Proforma Invoice, otherwise, it begs the question why the extra hassle?
Well IMHO's initial request was simple and had nothing to do with the shipping industry, therefore very similar to the ones I mentioned.
There is a time and a place for a pro-forma invoice as I have mentioned, but a pro-forma is certainly not legally binding (as I have also mentioned)
Thanks guys, interesting points came up and I understand better from the 'customers' point of view.
I have basically two options.
1. Stick with Proformas and piss my customers off.
2. Change the wording Proforma to Quotation, issue a Tax Invoice when they request and show Due amount , ie, not paid yet. It is then up to the company to get a paid invoice from me after they paid, if they want one.
What pisses me off, is that these invoices get used to claim expenses and VAT, although they never stayed or paid. But I suppose it is not my problem. SARS must sort that part out.
Reps is the main culprits. They come get an Invoice from you, to get their company to 'pay upfront'. They then go stay with their 'skelm', never pitch and claim the expense. I am then forced to cancel the number in my system and sit with an empty room. So in those cases I will just refuse. I will however follow option 2 above for companies requesting via email.
@IMHO - be careful of cancelling invoices as SARS immediately suspect foul play. I would suggest that it is better practice to issue a credit note with a link to the Invoice. When you send that on to the company concerned, they will also then realise that the rep "pocketed" the money.
There will always be skelms, I suppose, but they have to answer for what they do ... as long as your side is being kept clean.
No act of kindness, no matter how small, is ever wasted. - Aesop "The Lion and the Mouse"
IMHO
I have printed a batch of "Proforma Invoice/Quote pads" I just write them out manually and use that. They do not form part of my invoicing and are memos only.
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