[Question] Customer Journals in Pastel

[Raene]

Hi there

If a customer journal is processed instead of a invoice to raise a monthly fee, such as school fees March for instance in the cash of a school, which would be an income, what is the correct contra account to use? Would it be 1000/000 which is Fee income or would it be the opening balance customer control account? The contra account has been set up as the Opening balance Customer control account and things do not look correct.

How would one correct this using a journal if the incorrect contra account has been used? Is it correct to reverse the total amount or will each amount that has gone through the wrong contra account have to be re-entered individually after having been reversed? There is no tax applicable.

Thank you
Raene

[maureen@global.co.za]

Hi Raene, Your contra will be the 1000/000 fee income account. if you have posted incorrectly you can just do a journal to debit the opening balance control account and credit the 1000/000 account seeing that the customers accounts are correct. You dont want to mess up your customers accounts unnecessarily.
Maureen