Pastel Xpress - Can not open companies/locate server

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    New Member
    • Jun 2015
    • 1

    #16
    Awesome job Nelville Bailey

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    • Lana Joubert
      New Member
      • Sep 2015
      • 1

      #17
      Originally posted by Neville Bailey
      Hi Kerry,

      The part of my post that you quoted in your post is exactly what you need to do!
      Hi Neville

      I am new to this Forum but was searching last night to try and resolve the same Pastel issue and came across these Posts. I wonder if you are able to assist please.

      When i click on Locate server and got to Custom - registrations, I just keep getting an error message to say "The server is not registered and cannot be added"
      I have no idea why my server and companies have disappeared as they have always worked fine on this computer. The companies are all still on the C:\ but pastel is just not picking them up at all.

      Any advise would be greatly appreciated

      Comment

      • Neville Bailey
        Diamond Member

        • Nov 2010
        • 2786

        #18
        Hi Lana,

        Have you renamed your computer recently?

        If you open Pastel, go to Help...About and make a note of the server name. Then, right-click on My Computer/Computer/My PC (depending on the version of Windows you have), and check what the computer name is there. Are they the same?
        Neville Bailey - Sage Pastel Accounting Consultant
        www.accountingsoftwaresupport.co.za
        neville@accountingsoftwaresupport.co.za
        IronTree Online Solutions

        "Give every person more in use value than you take from them in cash value."
        WALLACE WATTLES (1860-1911)

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