[Question] Pastel Xpress v12 Cashbook updating error message

[Kathy1]

When attempting to update receipts posted to cashbook I get the following eror message: The project that you have entered does not exist. Press F5 or F6 to edit or create new project. Anyone know why I am getting this message?

[Neville Bailey]

Go to Setup...Entry Types and then check if any of the entry types (particularly your cashbook receipts entry type) has a tick in the "Force Projects" column.

If so, remove the tick.

[Kathy1]

Go to Setup...Entry Types and then check if any of the entry types (particularly your cashbook receipts entry type) has a tick in the "Force Projects" column.

If so, remove the tick.

Thanx Neville, entry types were fine. Had to export Receipts to my Desktop, delete batch, then import back to Cashbook and that worked.

[justinewilliams]

Good morning.
Can you assist with the following message: Process cash books error:

The total for the transactions you have entered does not match the total you entered in the block below. This update will now abort?
I did go through each line but cant find anything. Please help..

[Mike C]

Hi Justine - at what point exactly do you get this message? Are you updating the cash book or reconciling it? I don't quite understand the "total entered in the block below" bit.

[justinewilliams]

Hi Justine - at what point exactly do you get this message? Are you updating the cash book or reconciling it? I don't quite understand the "total entered in the block below" bit.

At the point of updating the cashbook. It seems to have something to do with the reference number = amount (bottom left of screen)

[Mike C]

Have you checked that the same reference number has not been used more than once. Sometimes it can be accidentally repeated on the payments as well as the receipts side?

[justinewilliams]

Have you checked that the same reference number has not been used more than once. Sometimes it can be accidentally repeated on the payments as well as the receipts side?

I did notice a few reference numbers the same on the payments side as well. But usually that just consolidates the amount. I just deleted the back and started again.....Thank you