Pastel Partner - Trial Balance out of Balance

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • prettypegagirl
    Full Member
    • Jun 2012
    • 41

    #1

    Pastel Partner - Trial Balance out of Balance

    So, my trial balance is out of balance... Data Integration is not fixing it. Rebuilding is not fixing it...

    Reason for the out of balance...

    Basic Setup:
    Sales Master Account 1000/000
    Sales Sub Account 1000/100

    The sales went to the Master account and is not appearing in the Sub Account... I can't reverse it with a journal as Pastel won't allow me to post to the main account, I HAVE to post to a sub account.

    Is there anyone that can assist me? Maybe I can fix it with a data table?
  • Neville Bailey
    Diamond Member

    • Nov 2010
    • 2786

    #2
    Hi,

    I have database editing software that will fix your problem in a jiffy.

    I can either log onto your system remotely with TeamViewer, or you can email me a backup of your database, and I will fix it for you.
    Neville Bailey - Sage Pastel Accounting Consultant
    www.accountingsoftwaresupport.co.za
    neville@accountingsoftwaresupport.co.za
    IronTree Online Solutions

    "Give every person more in use value than you take from them in cash value."
    WALLACE WATTLES (1860-1911)

    Comment

    • prettypegagirl
      Full Member
      • Jun 2012
      • 41

      #3
      Neville I would really appreciate it if you can do that for me.... what do you need from me?

      Comment

      • Neville Bailey
        Diamond Member

        • Nov 2010
        • 2786

        #4
        If you don't have TeamViewer already, you can download it from here and save it onto your desktop.

        Then give me a call on 082 456 7881.
        Neville Bailey - Sage Pastel Accounting Consultant
        www.accountingsoftwaresupport.co.za
        neville@accountingsoftwaresupport.co.za
        IronTree Online Solutions

        "Give every person more in use value than you take from them in cash value."
        WALLACE WATTLES (1860-1911)

        Comment

        • Maribestad
          New Member
          • Nov 2014
          • 1

          #5
          Hi Dave,

          i need you help with Pastel

          Comment

          • Dave A
            Site Caretaker

            • May 2006
            • 22803

            #6
            Originally posted by Maribestad
            Hi Dave,
            I trust you intended Neville
            Participation is voluntary.

            Alcocks Electrical Services | Alcocks Pest Control & Entomological Services | Alcocks Hygiene Services

            Comment

            • JohnV
              Email problem

              • Sep 2014
              • 64

              #7
              I can see that alot of us need help with pastel.
              "Why do we never get an answer, when we're knocking at the door
              With a thousand million questions, about hate and death and war?"

              Comment

              • Neville Bailey
                Diamond Member

                • Nov 2010
                • 2786

                #8
                Originally posted by Maribestad
                Hi Dave,

                i need you help with Pastel
                How can I help you?
                Neville Bailey - Sage Pastel Accounting Consultant
                www.accountingsoftwaresupport.co.za
                neville@accountingsoftwaresupport.co.za
                IronTree Online Solutions

                "Give every person more in use value than you take from them in cash value."
                WALLACE WATTLES (1860-1911)

                Comment

                Working...