[Question] How to resolve duplicate invoices that have been updated Pastel Xpress

[fuzegraphics]

I have created duplicate invoices which I have already batch > updated...

Can I delete the invoices or do I need to do a credit note?

If I need to do a credit note how do I go about that?

Thanks in advance for the help!

[Neville Bailey]

You will need to process credit notes to reverse the duplicated invoices.

Go to Process... Customers and then select Credit Notes.

[Mike C]

Hi Fuzegraphics - be very careful of deleting invoices. If you ever have a tax audit they immediately become suspicious. Rather do a credit note so that the correct paper trail can be explained.

[fuzegraphics]

Thanks all for your advice, just did some credit notes which works perfectly.