Reversing a Credit note

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  • Karen07
    Email problem
    • Sep 2012
    • 2

    #1

    Reversing a Credit note

    I made a HUGE mistake and posted a credit note (for a farely large amount) in the wrong period . I should have posted it to Aug2012 but instead posted it to Sep. Is there anyway of reversing or cancelling a credit note.
  • Neville Bailey
    Diamond Member

    • Nov 2010
    • 2786

    #2
    What accounting software are you using?

    Assuming you are using Pastel, I would do the following:

    • Process a customer Debit Note in September, with the same details that you had on the Credit Note. This will effectively negate the Credit Note in September;
    • Process the Credit Note again in August.
    Neville Bailey - Sage Pastel Accounting Consultant
    www.accountingsoftwaresupport.co.za
    neville@accountingsoftwaresupport.co.za
    IronTree Online Solutions

    "Give every person more in use value than you take from them in cash value."
    WALLACE WATTLES (1860-1911)

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    • Who is John Galt?
      New Member
      • Jul 2012
      • 4

      #3
      There are several ways to correct this depending on the package you are using.

      Some packages allow you to post a negative credit note to set off the incorrect credit note. Other packages may have a function to raise a debit note which can be similarly used.

      Hope that this helps.

      John

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      • Karen07
        Email problem
        • Sep 2012
        • 2

        #4
        Originally posted by Neville Bailey
        What accounting software are you using?

        Assuming you are using Pastel, I would do the following:

        • Process a customer Debit Note in September, with the same details that you had on the Credit Note. This will effectively negate the Credit Note in September;
        • Process the Credit Note again in August.
        Thank you Neville
        I am using Pastel, I've just done as you suggested, when I go to "Match open items" should I match both to the Credit/ Debit note to the Invoice? and then generate the correct credit note (in August) and match this one to the invoice too.. (looks a bit messy )

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