How do I disable the Outlook warning message when emailing out of Pastel?

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  • JLC
    Junior Member
    • Aug 2012
    • 20

    #1

    [Question] How do I disable the Outlook warning message when emailing out of Pastel?

    Every time I try to email an invoice or statement out of Pastel (Partner 7 Version 11), my Outlook 2010 (operating system Windows 7, 64 bit) won't send the message automatically but comes up with a warning message "a program is trying to access email address information stored in Outlook. If this is unexpected, click Deny and verify your anti-virus software id up-to-date ...." ; after clicking "allow" twice the email is finally sent. 400 invoices later, my fingers and patience are both stretched to the limit!

    Please someone help!!
  • Neville Bailey
    Diamond Member

    • Nov 2010
    • 2786

    #2
    Download ClickYes from here - it will run in the background and auto-run the "click yes" routine in a blink!

    Once you have installed ClickYes, you will see it in your system tray. Right-click on the icon and make sure that only the "Start on Logon" option is ticked.
    Neville Bailey - Sage Pastel Accounting Consultant
    www.accountingsoftwaresupport.co.za
    neville@accountingsoftwaresupport.co.za
    IronTree Online Solutions

    "Give every person more in use value than you take from them in cash value."
    WALLACE WATTLES (1860-1911)

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    • JLC
      Junior Member
      • Aug 2012
      • 20

      #3
      Originally posted by Neville Bailey
      Download ClickYes from here - it will run in the background and auto-run the "click yes" routine in a blink!

      Once you have installed ClickYes, you will see it in your system tray. Right-click on the icon and make sure that only the "Start on Logon" option is ticked.
      Hi Neville - thank you so much! I have been battling with this for ages - you are a star!

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      • Raene
        Email problem
        • Nov 2012
        • 43

        #4
        This is brilliant - thank you Neville, also been struggling with this for ages. It is strange that Pastel would not have a work around for this issue.

        Comment

        • Neville Bailey
          Diamond Member

          • Nov 2010
          • 2786

          #5
          Originally posted by Raene
          It is strange that Pastel would not have a work around for this issue.
          Actually, it is not a Pastel issue, but rather an Outlook security issue. Outlook is simply asking you to confirm that it is allowed to send an email that has been generated from an outside application, i.e. Pastel.
          Neville Bailey - Sage Pastel Accounting Consultant
          www.accountingsoftwaresupport.co.za
          neville@accountingsoftwaresupport.co.za
          IronTree Online Solutions

          "Give every person more in use value than you take from them in cash value."
          WALLACE WATTLES (1860-1911)

          Comment

          • Mike C
            Diamond Member

            • Apr 2012
            • 2891

            #6
            Does anyone know of a similar program that would work with other email packages?
            No act of kindness, no matter how small, is ever wasted. - Aesop "The Lion and the Mouse"

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            • JF Group NZ
              New Member
              • Mar 2014
              • 5

              #7
              Originally posted by Neville Bailey
              Actually, it is not a Pastel issue, but rather an Outlook security issue. Outlook is simply asking you to confirm that it is allowed to send an email that has been generated from an outside application, i.e. Pastel.
              But Pastel is not yet a "Trusted Partner" of Microsoft so the problem is unable to be solved. If they did have this then it's simply a matter of ticking a box to allow the program access??

              Comment

              • DavidR
                New Member
                • Apr 2014
                • 2

                #8
                Originally posted by Neville Bailey
                Download ClickYes from here - it will run in the background and auto-run the "click yes" routine in a blink!

                Once you have installed ClickYes, you will see it in your system tray. Right-click on the icon and make sure that only the "Start on Logon" option is ticked.
                The free version only works with Outlook versions 2000, 2002 and 2003 according to their website:
                Express ClickYes is a tiny program that sits in the System Tray and clicks the Yes button on behalf of you, when Outlook's Security Guard opens prompt dialog saying that a program is trying to send an email with Outlook or access its address book.

                Comment

                • DavidR
                  New Member
                  • Apr 2014
                  • 2

                  #9
                  Originally posted by Mike C
                  Does anyone know of a similar program that would work with other email packages?
                  Won't be much help with Pastel as Pastel only works with Outlook. Why does Pastel not write its own Email routine that does not require Outlook. It should be able to send straight to an SMTP relay server without need Outlook.

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