Pastel BIC Error

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  • J7J
    Silver Member

    • Apr 2011
    • 281
    #1

    Pastel BIC Error

    Hi,

    A client of mine has changed servers. When opening Pastel, they get the following error:

    Click image for larger version Name: Pastel BIC Error.jpg Views: 1 Size: 46.9 KB ID: 268856

    It seems like the path to BIC has changed and now it can't pick it up.

    Any suggestions on how to fix this?
    Tags: None
    • Martinco
      Gold Member

      • Oct 2008
      • 927
      #2
      Please remember you have to register the new server with Pastel and get a new registration #
      Martin Coetzee
      Supplier of Stainless Steel Band and Buckle and various fastening systems. Steel, Plastic, Galvanized, PET and Poly woven.
      We solve your fastening problems.
      www.straptite.com

      You may never know what results will come from your actions, but if you do nothing, there will be no results... Rudy Malan † 05/03/2011

        Comment

        • J7J
          Silver Member

          • Apr 2011
          • 281
          #3
          Hi, thanks for the response.

          Can you advise what information they will need to give to Pastel in order for them to register the new server?

          Thanks!

            Comment

            • Neville Bailey
              Diamond Member

              • Nov 2010
              • 2786
              #4
              You can register it online.

              There will be a box online in which you can edit the access code, as this code will have changed because of the new server. During the registration wizard, an access code will be generated.
              Neville Bailey - Sage Pastel Accounting Consultant
              www.accountingsoftwaresupport.co.za
              neville@accountingsoftwaresupport.co.za
              IronTree Online Solutions

              "Give every person more in use value than you take from them in cash value."
              WALLACE WATTLES (1860-1911)

                Comment

                • J7J
                  Silver Member

                  • Apr 2011
                  • 281
                  #5
                  Thank you.

                  I will let them know.

                    Comment

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