Hi Everyone,

Contemplating options for the appropriate handling of excess cash in the general ledger on Sage Online.

A client has paid more in cash than the invoiced amount, and did not accept the change back ("keep the change"). The cash has been banked in full, so obviously this is a split allocation.

The total amount splits into:
  • R1480 to the walk-in client
  • R20 unallocated


The client is a once-off cash customer, so can't allocate it to a Customer Account to serve as a credit.

What is the best way to handle this? Maybe put it into a control account in the Banking Split allocation, and then pushing it to Petty Cash?

All advices are appreciated!

-JB