Hi Cathy Duncan , do they have Pastel in Canada?
Hi Cathy Duncan , do they have Pastel in Canada?
greghsa (15-Dec-10)
greghsa (15-Dec-10)
I am running Pastel v 10.2.4 ( 5 user lic) on a small network (2 workstations) with the Pastel09 directory on a NAS-drive, it used to work fine until i setup RDP to be able to work from home. Now as soon as I want to open a company on a second workstation it gives me a Status 116 message and closes Pastel.
I spent around 3 hours on the phone with Pastel, but no-one has any idea why it does that.
Any ideas??
Regards
Andre Spin
Hi Andre,
Although I've come across (and fixed) Status 116 errors on local area networks before, I've not come across it on a RDP setup.
How is your RDP set up - have you created a mapped drive from your home computer to your office server, as in a typical VPN network? In other words, do you have Pastel installed on your home computer, and is it registered as a Pastel workstation?
Or are you simply logging directly onto the server, and running Pastel off there (no Pastel on your home computer)?
Neville Bailey - Sage Pastel Accounting Consultant
www.accountingsoftwaresupport.co.za
neville@accountingsoftwaresupport.co.za
IronTree Online Solutions
"Give every person more in use value than you take from them in cash value."
WALLACE WATTLES (1860-1911)
Hi Neville
Thanx for the reply, I just log on to the server (RDP) so i dont have pastel installed on the home machine, no mapped drives on funny stuff outside the LAN, the problem seems to be inside the LAN, the remote machine logs on fine, ist just that 2nd machine on the LAN seems to have the Status 116 error.
Regards
Andre
Hmmm, interesting.
Fixing a Status 116 error is a time-consuming and methodical process, which is a bit much to outline here.
However, I've attached an extract from my Knowledge Base, which you might want to follow through. It's important that you follow the steps exactly and in the correct sequence.
Neville Bailey - Sage Pastel Accounting Consultant
www.accountingsoftwaresupport.co.za
neville@accountingsoftwaresupport.co.za
IronTree Online Solutions
"Give every person more in use value than you take from them in cash value."
WALLACE WATTLES (1860-1911)
stuza1 (15-Apr-24)
Not sure if you Neville's knowledge base article helped you?
Status 116 errors are normally pervasive related.
Have you checked the licencing of Pervasive on every machine. (Start..Programs..Pervasive..Other Utilities)
The licence should agree with the number of computers you are using and the version of pervasive you are using.
Also with Windows 7 ensure that Users Account Controls (UAC)is turned off
stuza1 (15-Apr-24)
Hi Andre,
Just wondering if you came right at all?
Neville Bailey - Sage Pastel Accounting Consultant
www.accountingsoftwaresupport.co.za
neville@accountingsoftwaresupport.co.za
IronTree Online Solutions
"Give every person more in use value than you take from them in cash value."
WALLACE WATTLES (1860-1911)
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