From today (25 April 2010), you have the right, without having to prove negligence, to claim damages from a company if you suffer physical harm or financial loss because it supplied you with a defective product. We report on two provisions in the long-awaited Consumer Protection Act (CPA) that have come into effect.
If you suffer any injury or harm as a result of an unsafe or defective product bought from today, you have the right to claim damages from the company responsible under the CPA.
A provision of the CPA that takes effect from today and that affects you, the consumer, is the "no-fault" liability of companies for harm or damage as a result of an unsafe or a defective product.
full story from Personal Finance here