We got a switchboard system from Itec a few months ago
ever since gave us problems.
Then they came and install 2 premicells to cut Telkom cost to cellphones but the contract they mention to us and the invoice was never the same. After weeks of struggle with Itec's rep nothing happens. One day we decided to contact Nashua who supplied the premicells we discovered that we never signed that contract someone signed it on our behalve and the contract are not for premicells its for a nokia and a sony ericsson cellphones and a voucher worth R7000 from Nashua. (one vodacom contract and one MTN contract)
We've never received none of the above or signed for it.
We stopped using the premicells and cancelled the debit order to Nashua.
They invoice us every month for the contract after we contact them regarding that we don't have that service or product and its not our handwriting or signature on the contract. Nashua mobile don't help us in this matter at all and just keep on invoicing us.
In the meantime the rep for Itec resign and is away with 2 phone a R7000 vouchers.
What is our right regarding this matter and what can Nashua do to us we don't want them to black list us.