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Thread: Pastel Xpress version 12.1.6

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    Pastel Xpress version 12.1.6

    Please could someone assist me, I am trying to open a second company but it keeps coming up with a message that I have reached the amount of companies that can be created. I have one active company and then a second one that is named health shop - Demo. I have tried to delete demo but it won't...it comes up with an error stating I should delete it manually???

    As far as I am aware the box stated two companies can be registered is this correct?

    Thank you in advance.

    Tarryn

  2. #2
    Platinum Member Neville Bailey's Avatar
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    Hi Tarryn,

    You have purchased the Xpress Startup package, which is single-user, single-company, which means you can only create one set of accounts.

    If you need to create more than one set of accounts, you need to upgrade to Xpress single-user, multi-company.

    Let me know if you would like me to send you an upgrade quote.
    Neville Bailey - Pastel Accounting Consultant and Photographer
    neville@accountingsoftwaresupport.co.za
    www.accountingsoftwaresupport.co.za
    View Neville Bailey Photography

    "Give every person more in use value than you take from them in cash value."
    WALLACE WATTLES (1860-1911)

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    Thanks Neville, yes pls quote on an upgrade to single user multi company.

    Regards
    Tarryn

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    Platinum Member Neville Bailey's Avatar
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    Hi Tarryn,

    Please send me an email with your base serial number, which you can look up by going to Help...About.

    I will then email you an upgrade quote.
    Neville Bailey - Pastel Accounting Consultant and Photographer
    neville@accountingsoftwaresupport.co.za
    www.accountingsoftwaresupport.co.za
    View Neville Bailey Photography

    "Give every person more in use value than you take from them in cash value."
    WALLACE WATTLES (1860-1911)

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