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Thread: Pastel error: internal precision variance

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    Pastel error: internal precision variance

    Good morning

    I did a batch import (csv file) for my cashbook payments. It gets loaded successfully but when I try to update the batch, it gives me the following error message:

    "Pastel has detected an internal precision variance. Please reload the batch and update again. In this persists, please contact the help desk."

    I have tried the following:
    - export the batch en re-import it; it gives me the same error message again
    - I cannot see any amount with more than 2 decimals, there is about 150 lines to import.

    I hope there is someone that can assist; I am spending too much time on this now.

    Thanks
    Louise

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    Platinum Member Neville Bailey's Avatar
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    Hi Louise,

    Can you send me a copy of the CSV file?
    Neville Bailey - Pastel Accounting Consultant and Photographer
    neville@accountingsoftwaresupport.co.za
    www.accountingsoftwaresupport.co.za
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    *** 20% DISCOUNT ON PASTEL XPRESS / PARTNER SOFTWARE UNTIL 15 DECEMBER 2017 ***

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    Hi Neville

    Thanks. I have sent the file to your email address, neville@accountingsoftwaresupport.co.za.

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    Hi Nevile,

    Was this problem sorted out? I have similar problem, how to sort it out?

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