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Thread: SARS - Request for Remission - How do I file this?

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    SARS - Request for Remission - How do I file this?

    Having recently taken over a client portfolio, I noted that they had accumulated penalties and interest going back to Nov 2014.

    As the previous accountant did not inform them of the P&I, they just continued to accumulate. The client has now paid over the debt (just under R5,000) and I would like to contact SARS to see if they will write off some of the P&I.

    SARS website refers to a "Request for Remission" but I cannot find a form or any way of submitting this RFR.

    Do I do this via email or am I missing something on E-Filing?

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    @mellowredwc - go to the statement on efiling, click on dispute, choose request for remission. If you do not get it right, please let me know.

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    Quote Originally Posted by dellatjie View Post
    @mellowredwc - go to the statement on efiling, click on dispute, choose request for remission. If you do not get it right, please let me know.
    Morning dellatjie. Thanks for the reply.

    When I request a statement it has to be downloaded as a PDF, and the PDF does not have that "dispute" button at the top. I do recall having seen that in the past. I use Firefox, and all Adobes are up to date, but for some reason I always receive a message "Use another Viewer".

    Any suggestions as to changes I should make to my browser/viewer?

    Thanks
    Mandy

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    Go to:

    RETURNS -> SARS CORRESPONDENCE -> SEARCH ADMIN PENALTIES -> VIEW NEXT TO ANY LETTER -> CLICK ON DISPUTE

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    Quote Originally Posted by dellatjie View Post
    Go to:

    RETURNS -> SARS CORRESPONDENCE -> SEARCH ADMIN PENALTIES -> VIEW NEXT TO ANY LETTER -> CLICK ON DISPUTE
    Thanks dellatjie. I did manage to find the "Dispute" button via this route

    RETURNS -> SARS CORRESPONDENCE -> SEARCH NOTICES -> VIEW NEXT TO YEAR WITH OPEN BALANCE -> CLICK ON DISPUTE

    But this just results in a message "You don't seem to have any registered tax types to log a dispute against. Please first register your tax type before attempting to dispute".

    Have decided to write a letter and try and upload it on SARS E-Filing somehow.

    Thanks for the assistance though.

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    Hi mellowredwc, I suggest you email it to contact.central@sars.gov.za

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    Quote Originally Posted by Andromeda View Post
    Hi mellowredwc, I suggest you email it to contact.central@sars.gov.za
    Thanks Andromeda, I'll do that.

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    @mellowredwc, can I please try and assist you remotely before you try that channel?

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    Morning dellattjie,

    Many thanks for the kind offer, but I've already sent an ADR1 via e-mail, and the request has been logged.

    The problem doing it via E-Filing is that the RFR does not seem to relate to PAYE requests, only tax and VAT. Not sure if this is a site issue or SARS policy.

    Will give feedback regarding time taken and level of service when done.

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