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Thread: Imbalance on Pastel Trial balance

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    Imbalance on Pastel Trial balance

    Is it possible to correct an imbalance on Pastel trial balance? The error was caused by a batch not posting the consolidated side of a cash book payment entry. I have done a data integrity check which highlights the error but I can't find a way to correct it. Unfortunately Pastel only keeps the latest backup and my client's Iron Tree (?) was malfunctioning so the backup of the last clean data is lost.

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    Platinum Member Neville Bailey's Avatar
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    Hi Dissel,

    I have database editing software that I can use to fix the imbalance for you. If you have TeamViewer, I can log on remotely to do it.

    Send me an email if you would like me to assist you.
    Neville Bailey - Pastel Accounting Consultant and Photographer
    neville@accountingsoftwaresupport.co.za
    www.accountingsoftwaresupport.co.za
    View Neville Bailey Photography

    *** 20% DISCOUNT ON PASTEL XPRESS / PARTNER SOFTWARE UNTIL 15 DECEMBER 2017 ***

    "Give every person more in use value than you take from them in cash value."
    WALLACE WATTLES (1860-1911)

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    Thanks, Neville.
    I have notified my client and will follow up tomorrow.

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