We have recently developed a suite of products (sold at different commission rate) to sell alongside our core product. We have a single pastel system with our customers created under this one account. Now we can set up different sales analysis entries for the reps who sell the stuff to track the sales for the different products but when the salary manager get his figures and he looks at the age analysis to see what have been paid and then pays the commission on monies received.
we cant tell looking at the age analysis what item has been paid and what has not - it just gives an outstanding amount nor is there a breakdown of products listed per customer
I.ve been told that we cannot split this up as there is only one customer profile on our pastel which all payments are allocated,
not i've explained myself with any clarity but if you know what i mean and can help I would appreciate it