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Thread: Supervisor Password

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    Supervisor Password

    Thank you for every ones help fixing the mess of the Cashbook. I need to do Year End and need to make changes it however asks me for a supervisor's password. No one knows what it is and the lady that worked with it passed away last year so this is a problem. Is there some way I can fix this. I also need to create users and because of the supervisors password I can not do that. Thanks once again for helping me.

    Veronica

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    I also need urgent help please please I have a Invoice that will not update I tried deleting it and still it wont update. Please can you help me

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    Platinum Member Neville Bailey's Avatar
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    Quote Originally Posted by VONNIE010 View Post
    Thank you for every ones help fixing the mess of the Cashbook. I need to do Year End and need to make changes it however asks me for a supervisor's password. No one knows what it is and the lady that worked with it passed away last year so this is a problem. Is there some way I can fix this. I also need to create users and because of the supervisors password I can not do that. Thanks once again for helping me.

    Veronica
    Hi Veronica,

    I have ways of cracking Pastel passwords if you are running a version of Pastel prior to V14. If you are running a pre-V14 version of Pastel, please send me a backup of the company and I will let you know what the password is.
    Neville Bailey - Pastel Accounting Consultant and Photographer
    neville@accountingsoftwaresupport.co.za
    www.accountingsoftwaresupport.co.za
    View Neville Bailey Photography

    *** 20% DISCOUNT ON PASTEL XPRESS / PARTNER SOFTWARE UNTIL 15 DECEMBER 2017 ***

    "Give every person more in use value than you take from them in cash value."
    WALLACE WATTLES (1860-1911)

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    Quote Originally Posted by Neville Bailey View Post
    Hi Veronica,

    I have ways of cracking Pastel passwords if you are running a version of Pastel prior to V14. If you are running a pre-V14 version of Pastel, please send me a backup of the company and I will let you know what the password is.

    In addition to cracking pre-version 14 password I also know how to reset the password for version 14 and 17.

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