I already have feedback from the RMI on what I can do to this guy, but thought I'd get your take on it as well.
Our office hours are from 08:00 to 17:00. So last night one of my guys packs away his tools at 17h00 and leaves, while the vehicle he was working on was not done. Now I have to ask one of the other guys to please finish his job, as the customer is standing waiting for his car...
I feel this should go toward: "Undermining of the business" or "Bringing the company name into disrepute"